Effective Date: October 31, 2023
Information we Collect
We collect some personal information from our clients and prospective clients, particularly those seeking cryptocurrency investigative services, often as a result of online scams, frauds, or digital thefts. This may include financial information such as the amount of money lost in such incidences, other transaction details, and contextual background involving such matters.
If you contact us directly, either via email or via a submission form on our website we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
In the event you wish to hire or engage us we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Purpose of Data Collection
The data we collect from you is essential to the services we provide.
We collection information with the primary purpose of assessing cryptocurrency losses incidences and providing professional expert services related to cryptocurrency.
You consent to these terms if you navigate to our website, provide information to us, or if you seek our Services.
How we use your information
We use the information we collect in various ways, including to:
- Improve, maintain, and optimize our website
- Understand and analyze how you use our website
- Communicate with you, including for customer service, and to provide you with updates and other information relating to our Services
- Find and identify cryptocurrency-related fraud
- Analyze cryptocurrency loss incidences.
- Conduct cryptocurrency investigations in line with our service offerings
Cryptoforensic Investigators logs certain records of visitors to our Site. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring webpages. These are not linked to any information that is personally identifiable.
Sharing with Third Parties
We do not share any personal identifying information of yours which you provide us with third parties without your express consent unless required to do so by law. We do contract with third parties involved in the processing of such data, such as our email services provider, however. We may disclose non-identifying information you provide in some cases, to certain types of third-party companies, but only to the extent needed to enable them to provide such services, including, without limitation, transactional email services and analytics tools. We may also disclose your information, including any personal information, to any of our parent companies, subsidiaries, joint ventures, or other companies under common control with us in order to support delivery of our products and services.
We are committed to ensuring that your information is secure. We take reasonable and appropriate security measures to protect your personal information from unauthorized access, or misuse, taking into account the risks involved in processing and the nature of such data, and compliance with applicable laws and regulations.
Withdrawal of Consent
At any time, you have the right to withdraw your consent to our collection or processing of your information which can be done by contacting us directly at our designated email address firstname.lastname@example.org. Upon receiving a withdrawal of consent request, we will promptly stop processing your data and, if requested, delete your personal data in accordance with applicable laws.